Reports
How to use the payments report
The Payments report is the finance-facing companion to the Payments module. It is built for reconciliation: transaction ID, booking ID, channel, method, gross, fee, refunded, and net.
The Payments report is the finance-facing companion to the Payments module. It is built for reconciliation: transaction ID, booking ID, channel, method, gross, fee, refunded, and net.
Payments report
The Payments report is the finance-facing companion to the Payments module. It is built for reconciliation: transaction ID, booking ID, channel, method, gross, fee, refunded, and net.
- Filter by date range, payment status (Paid, Pending, Failed, Refunded), and source (Booking Site, POS, Walk-in, Online).
- Detailed columns include transaction ID, booking ID, date/time, customer, status, payment status, amount, gross, fee, refunded, net, channel, and method.
- Use this when accounting needs a period export. Use Payments in the sidebar when a guest needs a live refund or invoice from one transaction.
Tips
- Match the date basis on the Bookings report (purchased vs booking date vs item date) to the question you are answering.
- Export after filters are set so the spreadsheet matches the on-screen story.
- If a report looks empty, confirm the top-bar location and that your role has view:reports.
- Memberships will not appear on the hub until the memberships program is active.