Reports

How to use the items report

Items aggregates every experience or activity so you can see which offerings carry the business. Each row is one item, not one booking.

Items report

Items aggregates every experience or activity so you can see which offerings carry the business. Each row is one item, not one booking.

Columns include Item, Item Category, Bookings, Participants, Gross Revenue, Discounts, Net Revenue, Taxes, Fees, Average Booking Value, plus optional Paid bookings and Refund rate.
Date ranges default to Last 7 days, This month, Last 3/6/12 months, or Custom.
Use refund rate and average booking value together so a high-volume item with heavy refunds does not look healthier than it is.
Export this report when owners want a catalog scorecard without opening each item in Items.

Tips

Match the date basis on the Bookings report (purchased vs booking date vs item date) to the question you are answering.
Export after filters are set so the spreadsheet matches the on-screen story.
If a report looks empty, confirm the top-bar location and that your role has view:reports.
Memberships will not appear on the hub until the memberships program is active.