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Items

How to add item terms and email content

The Content tab (labeled Content in the editor) stores item-specific terms and extra email information. This is separate from the global policies in General settings.

The Content tab (labeled Content in the editor) stores item-specific terms and extra email information. This is separate from the global policies in General settings.

Content: terms and email copy

The Content tab (labeled Content in the editor) stores item-specific terms and extra email information. This is separate from the global policies in General settings.

  • Item terms & conditions has a title and rich-text body. Show them on the booking site and/or in confirmation emails with the two checkboxes.
  • Item email information adds extra copy that goes out with this item's emails so arrival instructions or packing lists stay attached to the offering, not the whole brand.

Tips

  • Create the schedule and pricing before you turn on Visible on booking site, or guests will see an item they cannot actually book.
  • Use categories that match how you want the booking site to filter (tours vs classes vs rentals).
  • Override deposit only on items that need it; organization-wide deposit lives in Payment Settings → Payment Methods.
  • Keep public titles and photos guest-facing. Internal tags belong in Organization, not in the title.