Gift vouchers
How to all vouchers: issued voucher records
The All vouchers tab is where teams manage the actual codes that have been issued. Each voucher record includes the code, type, purchaser, recipient, initial value, remaining balance, purchase date, expiration information, status, message, and redemption history. This is the operational view used when a customer needs help with a live voucher.
The All vouchers tab is where teams manage the actual codes that have been issued. Each voucher record includes the code, type, purchaser, recipient, initial value, remaining balance, purchase date, expiration information, status, message, and redemption history. This is the operational view used when a customer needs help with a live voucher.
All vouchers: issued voucher records
The All vouchers tab is where teams manage the actual codes that have been issued. Each voucher record includes the code, type, purchaser, recipient, initial value, remaining balance, purchase date, expiration information, status, message, and redemption history. This is the operational view used when a customer needs help with a live voucher.
- Use voucher search to find a code or customer faster.
- Use status and date-range filters to narrow the voucher list.
- Review remaining balance to understand whether the voucher still has usable value.
- Open voucher records when support needs to verify who bought it, who received it, and how much has been redeemed.
Tips
- Set voucher restrictions at the voucher-type level first so every issued voucher inherits consistent behavior.
- Use All vouchers for support and balance questions, and Voucher types for pricing and rule changes.
- Review expiration, day-of-week, and exclusion rules carefully before launching seasonal campaigns.