Customer reviews
How to settings tab — Participant Follow-up Emails
Participant follow-up emails send the same kind of review request to additional attendees, not only the person who paid. Participant email addresses come from the post-booking participant form.
Participant follow-up emails send the same kind of review request to additional attendees, not only the person who paid. Participant email addresses come from the post-booking participant form.
Settings tab — Participant Follow-up Emails
Participant follow-up emails send the same kind of review request to additional attendees, not only the person who paid. Participant email addresses come from the post-booking participant form.
- Send follow-up emails with review requests to participants enables those extra messages.
- Collect participant emails on the participant form if you want this channel to work.
- Use this when groups book under one purchaser but several people attended.
Tips
- Keep auto-approval off until you trust the volume and tone of incoming comments.
- Turn on item-page display only after you have a few approved reviews, so public pages do not look empty.
- Use participant follow-up when the paying guest is not the only person who attended.