Customer reviews
How to how the Customer Reviews page is organized
The page title is Customer Reviews. Create Review stays in the header on both tabs. All Reviews is the moderation inbox. Settings controls public display, auto-approval, and follow-up emails. Reviews are scoped to the location selected in the top bar.
The page title is Customer Reviews. Create Review stays in the header on both tabs. All Reviews is the moderation inbox. Settings controls public display, auto-approval, and follow-up emails. Reviews are scoped to the location selected in the top bar.
How the Customer Reviews page is organized
The page title is Customer Reviews. Create Review stays in the header on both tabs. All Reviews is the moderation inbox. Settings controls public display, auto-approval, and follow-up emails. Reviews are scoped to the location selected in the top bar.
- Create Review opens a modal to add a review by hand, useful for paper cards or reviews collected outside email.
- All Reviews searches, filters, exports, and changes status.
- Settings is where display and request-email behavior is saved with Save & Update.
Tips
- Keep auto-approval off until you trust the volume and tone of incoming comments.
- Turn on item-page display only after you have a few approved reviews, so public pages do not look empty.
- Use participant follow-up when the paying guest is not the only person who attended.