Abandoned bookings
How to send Reminder, View Cart, and Delete
Each row has three actions. Send Reminder emails the guest immediately using the Abandoned Bookings Email template, without waiting for Recovery Email Delay. View Cart opens the side panel. Delete removes that abandoned cart from the list.
Each row has three actions. Send Reminder emails the guest immediately using the Abandoned Bookings Email template, without waiting for Recovery Email Delay. View Cart opens the side panel. Delete removes that abandoned cart from the list.
Send Reminder, View Cart, and Delete
Each row has three actions. Send Reminder emails the guest immediately using the Abandoned Bookings Email template, without waiting for Recovery Email Delay. View Cart opens the side panel. Delete removes that abandoned cart from the list.
- Send Reminder is useful when a high-value cart should not wait for the automatic delay.
- Each sent reminder is recorded in Recovery History inside View Cart.
- Delete is immediate from the list. Use it for test carts or records you no longer need.
Tips
- Start with a short abandonment delay and a recovery email within an hour while intent is still high.
- Require opt-in if you serve EU customers, and leave Keep checkbox automatically selected off.
- Use Send Reminder for large carts, and check Recovery History so you do not email the same guest repeatedly.